POLICIES

Jewelry Care

All pieces are handmade with care. Although all pieces are made to withstand time this jewelry is still fragile and should always be handled with care. Please avoid water, lotions, perfumes, etc. when wearing your piece as it can speed up the tarnishing process. If your piece does begin to tarnish, you can gently wipe the metal only with a jewelry polishing cloth. 

 

Returns and Refunds

All sales are final. We are not responsible for broken stones and/or damaged or broken pieces beyond 10 days from the day the item(s) were purchased. If a piece appears to be damaged within the 10 day period, please contact J Girl & Co. via email(jgirlandco@gmail.com) with a picture of the piece and its damage and we will discuss the best solution on a case-by-case basis. We do not guarantee that we will be able to repair the piece. We are not responsible for damaged pieces due to customer mishandling or improper care. 

 

Sizing

We list our adjustable rings at a range of sizes that we are confident they will fit. They may also fit sizes outside of this range, but we only recommend/advertise the sizes that we are for sure on. Going up or down out of the range we list increases chances of the ring band breaking, being strained, losing shape, etc. We are not responsible for any sizing mistakes on the customers part, and recommend that you are appropriately sized by a jeweler.